Ovation is an actionable restaurant review app that actually drives revenue by allowing restaurant managers to address feedback on the spot. With Ovation, restaurants are able to find out how their on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. This new integration between Displai and Ovation will allow Displai users to leverage Ovation at their in-person locations through Displai-enabled digital signage. Displai and Ovation empower restaurants to easily and instantly solve concerns and drive more business.
The Ovation app provides a convenient and efficient way for guests to provide feedback on their experience, allowing businesses to quickly and easily gather valuable insights and make improvements. Guests simply scan a QR code and begin providing detailed and specific feedback, with options to share ratings, comments, and photos.
Receive in-the-moment feedback, which can be used to identify and address immediate needs or specific areas of improvement. Restaurants can promptly take action to respond to the feedback, resolving issues or making changes to improve a guest’s overall restaurant experience before they leave the establishment.
Gain real-time analytics and reporting data for a more holistic view of customer satisfaction. Track guest feedback over time to measure the effectiveness of any changes implemented in response to guest feedback, and build on your learnings to boost customer loyalty and, ultimately, revenue.
Are you running multiple digital screens or TVs? Maximize your marketing efforts by displaying branded promotional content alongside your Ovation QR codes. Engage your customers with content such as membership rewards programs, giveaways with QR codes, or promotions.
Ovation is available as part of our In-Location Experience Marketplace and is accessible from the Displai dashboard. This integration creates a closed feedback loop, where customers share feedback and businesses can take action on the spot. Along with this integration, Displai customers have access to the entire Displai ecosystem, which includes custom background music, video streaming content, social walls, occupancy tracking, AR technology, and more.