Case STUDY

Displai Creates a Seamless, Impactful In-store Experience and All-star Customer Service

displai_i-love-mac-and-cheese
Frame 1000003712 (1)
image 3

The Challenge

With a fast-expanding franchise underway, the I Heart Mac & Cheese team had no time to waste on DIY or outdated digital signage. They needed a simple way to update restaurant signage across locations, reflect real-time price changes, and promote limited-time offers and other hot menu items.

image 4

The Solution

Displai’s scalable, plug-and-play solution made it easy to manage all of their digital signs and menu boards from a central, easy-to-use platform. With Displai’s comprehensive app marketplace, franchisees also had everything they needed to engage customers and run a successful business, from content networks to POS integrations. All of this came in a reliable, cloud-based platform with a 99.5% uptime average.
Like most restaurants, I Heart Mac & Cheese measures success in customer experience, in-store sales, and time savings. Displai has made a positive impact on all three.

The Impact

Frame 1000003721

Customer Experience

With Displai’s eye-catching digital menu boards, customers get to visually sample all of the restaurant’s cheesy menu items and limited-time offers
Group 119

In-Store Sales

Digital signs that draw customers in using bold graphics and animations are expediting the decision making process and positively impacting sales.
Group 119 (1)

Time Savings

Signage is finally seamless and stress free for the restaurant staff, who no longer have to babysit their screens—instead, they can focus on increasing in-store sales.